What are my options?
0845
Current satus: Callers pay a retail rate equivalent to BT standard local rate (e.g.: approx 3.95ppm). There may be no ppm cost for you for this service, subject to volume.
After Ofcom' implementation: No changes for the next two years.
What it means to you: Your service is unaffected.
Recommendations: 0845 remains the ideal choice for customer service and complaint lines for UK companies, allowing them to project a national image. It is also used to provide competitive pay-as-you-go services to millions of internet subscribers around the UK.