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Glossary

Central Office of Information:

The government department that provides advice and support to public-sector organisations on all aspects of communications.

ICSTIS:

The Independent Committee for the Supervision of Standards of Telephone Information Services - the premium-rate service watchdog.

NTS:

Number Translation Services, which are phone services using the following numbers: 0800, 0844 and 0845, 0870 and 0871, 090 and 091.

NTS service provider:

A provider of voice or data services to callers who dial NTS numbers.

Originating provider:

The telecommunications provider who owns the network where a call begins.

Terminating provider:

The telecommunications provider who owns the network where a call ends.